Discover
scroll to ODiTY
I’m
a customer
  • a prospect
  • a customer
  • a startup
  • a partner
,
  I’m looking for
Customer Experience consulting
  • a Customer Relationship provider
  • a provider for surveys, polling
  • or market research
  • a technology solution
  • assistance / acceleration
  • Customer Experience consulting
  • a partnership
in
multilingue
  • French
  • English
  • multilingual
.

Click to choose a category

ODiTY EXPERTISE COMMITMENTS CUSTOMER EXPERIENCE NEWS Client Cases

Leading contact center player in Madagascar, France, the UK and South Africa. Solutions to better acquire, understand and retain your clients

groupe international

The Customer Relationships Revolution

NEWS

Creating new contact opportunities that are more positive than just ...

groupe international

ODiTY, a company founded on passion and inspiration

NEWS

A train ticket to Rueil or a flight to Cape Town or Madagascar may be ...

groupe international

BPO

Client Cases

Discover our BPO expertise.

groupe international

e-Commerce & Retail

Client Cases

Discover our expertise supporting Retailers and e-Commerce players.

groupe international

Portraits

ODiTY

International Women’s Day is the occasion to introduce you to some of ...

groupe international

Areas of Expertise

ODiTY

ODiTYs’ teams, who are experts in your industry, provide you with custom ...

groupe international

An International Group on a Human Scale

ODiTY

ODiTY is an alternative player in Customer Relationship and Customer ...

groupe international

ODiTY, Customer Experience Designer

ODiTY

ODiTY works with its customers in a multilingual (14 languages) and ...

groupe international

Team

ODiTY

Customer Relationship experts lead ODiTY with a common desire: support ...

ODiTY
groupe international

Business Process Outsourcing – Back-office operations

expertise

At ODiTY, we are experts Multichannel Customer Relation experts, but ...

groupe international

Consumer Insights

expertise

Test your offerings and measure satisfaction, as well as dissatisfaction, ...

groupe international

Digital Solutions

expertise

Design and develop technology solutions for your ultra connected and ...

groupe international

Multichannel Customer Relationship

expertise

As an ambassador for your brand, ODiTY qualifies and transform your ...

0
expertise
groupe international

Human Capital

commitments

At ODiTY, we believe it’s important to help collaborators grow and provide ...

groupe international

Standards and certifications

commitments

Our approach to quality and our development policy target bringing our ...

groupe international

Corporate Social Responsibility

commitments

ODiTY supports initiatives that further access to education, development, ...

experience
groupe international

ODiTY and Tourism

expertise

Discover our multi-channel solutions for memorable travel experiences!

groupe international

Event Management

experience

Solutions for targeted traffic & lead generation

groupe international

The 10 Best Ted Talks of 2016

experience

Each year, dozens of people take the stage at TED to share their stories

groupe international

The top 10 most beautiful stores of 2016

experience

In-store experience is an essential part of customer experience…

groupe international

Outsourcing destination of the year

experience

According to Global Sourcing Association (GSA), South Africa : « Outsourcing ...

groupe international

On its five-year anniversary, ODiTY is now present in South Africa!

experience

We created ODiTY on 11 November 2011, five years ago. I wanted to celebrate ...

groupe international

ODiTY on RFI!

experience

Madagascar is now home to around fifteen companies specialised in…

groupe international

Customer Experience as Seen by Three Industry Leaders

experience

AccorHotels, Axa, and Voyages-SNCF. The managers in charge of Customer ...

groupe international

Omni-channel shopper journey

experience

Retail best practices: Give your customers a smooth, uninterrupted Omni-Channel ...

groupe international

Thoughts About Insurance in a Digital World

experience

Impact of digital on the supply, pricing and consumption of insurance

groupe international

Energize Your Student, Alumni and Business Relationships

experience

School and higher education are central to the development of the economy, ...

groupe international

How ODiTY started by Benoît Vorilhon

experience

Five years ago, we decided to invest in the future of Customer Relationship ...

groupe international

ODiTY: The Only Service Provider in Madagascar with ORIAS Accreditation

experience

ODiTY is the only service provider in Madagascar with ORIAS accreditation, ...

groupe international

TranquiLoue: My Start-up accelerated by ODiTY

experience

My name is Jean-Claude Le Bourdais. Like lots of people, I decided to ...

groupe international

Customer Experience of the Future: More Human, More Digital, and On-Demand

experience

The future of Customer Experience is clearly… but not only digital. ...

groupe international

Customer Experience: new categorical imperative facing daily reality

experience

As we all read and hear more or less everywhere, Customer Experience ...

groupe international

The Secrets of Top-Notch Customer Service

experience

And what if customer service wasn’t a cost center but an investment ...

groupe international

Turning the Customer’s Words into Action

experience

"The Customer’s Words in Action" was the topic at a round-table discussion ...

groupe international

Hyper-Personalized Customer Experience: The Latest in the Customer Relationship?

experience

An online store that changes its look based on the customer’s profile, ...

groupe international

Interview with Benoit Vorilhon

experience

"A sophisticated, multichannel system focused on Customer Experience." ...

groupe international

Customer Experience : It’s All About State of Mind

experience

For a while now, when company executives or marketing directors are ...

groupe international

Data Drives Customer Service in the Auto Industry

experience

The auto industry has made a gradual move toward digitizing the Customer ...

groupe international

Social Listening: Market Research of the Future

experience

Social listening on the social networks is the process of monitoring ...

groupe international

Know the Difference between Customer Service and Customer Experience

experience

The term “customer experience” is ubiquitous in business these days. ...

groupe international

Happy blood – November 2016

NEWS

Only 20 minutes to save a life

groupe international

ODiTY 5 year anniversary

NEWS

Our 5 year anniversary took place in Antanarivo with…

groupe international

We’re hiring !

NEWS

ODiTY is looking for its perfect match

groupe international

September 8, 2016: Inauguration of the ODiTY Group’s Headquarters

NEWS

For those of you who were unable to attend (and for others, too!) on ...

groupe international

ODiTY Madagascar Celebrates the National Holiday

NEWS

ODiTY Madagascar celebrated the country’s national holiday with young ...

groupe international

The 2016 4L Trophy with ODiTY

NEWS

ODiTY sponsored Team 831 with Thomas and Nicolas for their participation ...